The Federal Communications Commission has issued new rules related to the disclosure of the personal telephone records of consumers. There are some specific new requirements for the carriers:
– Carriers are prohibited from releasing a customer’s phone call records when a customer calls the carrier except when the customer provides a password.
– Carriers are required to notify the customer when their password is changed
– Carriers must obtain explicit consent from a customer before disclosing a customer’s proprietary network information to a carrier’s joint venture partners or independent contractors